CrownPokies Online Casino Cookie Policy

At Crown Pokies, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when visiting crownpokies.com. By continuing to use our platform — whether to explore CrownPokies games, complete your Crown Pokies login, or claim your Crown Pokies bonus — you acknowledge and consent to our use of cookies as described in this document.

1. What Are Cookies?

Cookies are small text files that are stored on your device — computer, tablet, or mobile phone — when you visit a website. At CrownPokies Online Casino, we use cookies to help our platform function correctly, remember your preferences, and provide you with a personalised experience. Cookies allow us to recognise you on return visits, keep you securely logged in, and analyse how our services are being used.

Cookies are not harmful programs and do not contain viruses or malicious code. They simply store information that helps us serve you better. Some cookies are set directly by us, while others are placed by trusted third-party partners who help us deliver certain features and measure our performance.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for our website to function. Without them, core features — such as Crown Pokies login authentication, session management, and secure payment processing — would not operate correctly. We do not require your consent to place these cookies, as they are indispensable to the delivery of our services.

• Session management and secure authentication cookies
• Cookies that remember your currency selection (EUR, AUD, USD, BTC, and others)
• Security and fraud-prevention tokens
• Load-balancing cookies to ensure platform stability

2.2 Functional Cookies

Here at CrownPokies, we use functional cookies to remember choices you make and provide enhanced, personalised features. These may include your preferred language (we support English and offer multilingual support via our integrated translation system), your game display settings, and whether you have previously dismissed certain notifications or banners.

• Language and regional preference cookies
• Saved game session preferences
• Cookie consent preferences
• Crown Pokies mobile and Crown Pokies app interface preferences

2.3 Analytical and Performance Cookies

We use analytical cookies to understand how visitors interact with our platform. Our CrownPokies team collects aggregated, anonymised data about page visits, session durations, and navigation paths. This information helps us identify technical issues, improve usability, and enhance the overall Crown Pokies experience for our players.

• Google Analytics and equivalent traffic-analysis tools
• Heatmap and session-recording services (anonymised)
• Error and crash reporting tools
• Performance benchmarking cookies

2.4 Marketing and Targeting Cookies

At Crown Pokies, we and our advertising partners may place marketing cookies to deliver relevant promotional content. These cookies help us show you information about CrownPokies bonus codes, Crown Pokies free spins, Crown Pokies no deposit bonus offers, and other promotions that may be of interest to you — both on our site and on third-party platforms. These cookies track your browsing behaviour across websites in a pseudonymous manner.

• Affiliate tracking cookies that identify referral sources
• Retargeting cookies used by third-party ad networks
• Cookies that measure the effectiveness of our promotional campaigns
• Social media platform cookies (where applicable)

2.5 Third-Party Cookies

Our CrownPokies platform integrates content and tools from trusted third parties, including game providers such as NetEnt, Play'n GO, Pragmatic Play, BGaming, Booongo, and others. These providers may set their own cookies when you launch their games on our site. We also work with payment processors supporting Visa, MasterCard, e-wallets, and cryptocurrency networks, which may use cookies related to transaction security. We do not control the content of third-party cookies and encourage you to review the privacy policies of these providers directly.

3. How Long Do Cookies Last?

Cookies can be either session-based or persistent. Session cookies are temporary and are deleted from your device as soon as you close your browser. Persistent cookies remain on your device for a defined period, or until you manually delete them. At Crown Pokies, most functional and analytical cookies have a lifespan of between 30 days and 24 months, depending on their purpose. Marketing cookies placed by third parties may have varying durations as determined by those providers.

4. Cookies and Your Personal Data

Some cookies we use may be considered personal data under applicable privacy legislation, including the General Data Protection Regulation (GDPR). We process such data in accordance with our Privacy Policy, which sets out the legal bases on which we rely, your rights as a data subject, and how we protect your information. We are committed to ensuring that any data collected via cookies is handled lawfully, fairly, and transparently. For a full explanation of our data practices, we encourage you to read our Privacy Policy available on our website.

5. Managing Your Cookie Preferences

We respect your right to control how cookies are used when you visit our platform. When you first access CrownPokies Online Casino, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may also update your preferences at any time via the cookie settings panel available in the footer of our website.

In addition to our on-site controls, you can manage or delete cookies through your browser settings. Most browsers allow you to:

• View and delete cookies currently stored on your device
• Block all cookies from being set
• Block cookies from specific websites only
• Receive a notification before a new cookie is placed

Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features of our platform, including secure Crown Pokies login, accessing your account, or processing deposits and withdrawals. We strongly recommend keeping essential cookies enabled for an uninterrupted experience on our site.

6. Cookies and Responsible Gambling

Here at CrownPokies, we take responsible gambling seriously. Some cookies on our platform are used to support player protection tools, such as remembering self-exclusion settings, deposit limit preferences, and session time reminders. These cookies form part of our commitment to providing a safe and enjoyable gaming environment. Disabling these cookies may interfere with the effectiveness of responsible gambling features we have implemented for your protection.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business operations. When we make material changes, we will notify you via a prominent notice on our website or, where appropriate, by email. We encourage you to review this policy periodically to stay informed about how we use cookies. The most current version will always be available on crownpokies.com.

8. Contact Us

If you have any questions about this Cookie Policy or how we handle your data at CrownPokies Online Casino, please do not hesitate to get in touch. Our support team is available 24/7 and can be reached via live chat on our website or by email at support@crownpokies.com. We are always happy to help and will respond to your enquiry as promptly as possible.